Your induction and training process to be able to use the machine is terrible. I wouldn't want to have to post negative comments on the page where I bought the machine since it won't work for you as an advertising issue. In addition, I would file all the complaints, since this machine doesn't work. I need you to take this matter seriously and resolve the problem before I report it.

One of the best companies in quality and service. Roman was quick in answering to our questions and excellent service! Thank you very much. We will surely recommen Biobase to anybody who is interested.